Refund policy

Effective 29 September 2026

If ClosetPace isn't right for you, you get your money back. No forms, no reasons required.

The 7-day refund

Ask within 7 days of any charge, whether it's your first monthly payment, a renewal or a yearly plan, and we refund the full amount of that charge. Email support@closetpace.com from the address you subscribed with, or reply to any billing email. We process refunds within two business days. Your bank may take 5 to 10 business days to show it.

After 7 days

You can cancel at any time and you won't be charged again. Pro stays active until the end of the period you already paid for. We don't issue partial refunds for unused time after the 7-day window, with two exceptions:

• If ClosetPace was broken for you for a significant part of the period and we couldn't fix it, tell us and we'll make it right.
• If Poshmark changes make ClosetPace permanently unable to work, we refund every subscriber's unused prepaid time.

Trials

The 7-day Pro trial requires no payment details, so there is nothing to refund and nothing will be charged when it ends.

Unexpected charges

If you see a charge you didn't expect, email us before disputing it with your bank. We'll refund it quickly and help work out what happened.